IT, Phone Systems, and Cybersecurity for Livingston, MT
Granite Tech supports Livingston businesses and public offices with managed IT, business phone systems, cybersecurity, and structured cabling, run by the same team that has worked with Park County and the City of Livingston for more than 20 years. Our Bozeman office is one pass west on I-90, and the same people cover Big Timber.
County departments and Main Street offices, one local team
Our Livingston clients fall into two groups. Public offices that answer to residents and cannot go dark, and private businesses that need a full IT department without hiring one. Pick the one that sounds like you to see what we usually find and what we set up.
Phones and networks that stay up while the public is calling
Fire, police, the sheriff’s office, 911 emergency services, and public works in Park County all ride on the same voice and data backbone. When a line drops at a remote facility, the people affected are residents waiting on a dispatcher or a permit, so the work has to be planned around uptime first and price second.
Across 20 years with the County and the City, the same issues keep showing up in public buildings around the state. These are the ones we check first.
- Cabling that changes from building to building, with no single standard
- Remote offices running on one internet line and no fallback
- Network gear managed one way at one site and differently at the next
- Older phone systems that limit how calls move between departments
An IT department for a 15 to 50 person office, without the hire
Most private offices we support around Livingston and Big Timber have no full-time IT person. The office manager resets passwords, someone set up the Wi-Fi years ago, and the phone system is whatever the last vendor left behind. That works until a server fails on a Monday or a phishing email gets a click.
We take over the whole stack under one agreement, so there is one number to call and one team that knows how your office is wired.
- Computers, network, phones, and security handled by one partner
- Patching, monitoring, and backup checks that run on a schedule
- Calls that ring on a desk phone, a laptop, or a cell app
- Cameras and door access added on the same network
Monitored from Bozeman, on site when it counts
Our managed IT services put a Livingston office’s network, servers, workstations, Microsoft 365, and backups under one agreement. Network360, Server360, and Workstation Management watch every device around the clock, patches go out on a schedule, and backups get checked instead of assumed.
Day-to-day problems go to our Extended Business Day service desk by phone, portal, or email, and most are fixed over a remote session before anyone needs to get in a truck. When a switch needs replacing or a new hire needs a workstation set up, a technician drives over the pass from Bozeman. Clients here are usually teams of 15 to 50 users, which is the size where a part-time IT helper stops being enough.
Livingston’s wind is part of doing business here. A gust that cuts power for two seconds can restart a server mid-write and knock every switch and desk phone offline. We size battery backup, set safe-shutdown rules, and monitoring flags any device that does not come back.
Plenty of downtown offices still run a file or accounting server in a closet. Server360 keeps it patched and watched, and we plan its replacement before it fails instead of after.
A backup that has never been restored is a guess. We verify backups, keep a copy offsite, and run restore tests so a failed drive or a ransomware note is a bad afternoon, not a lost year of records.
Being one pass away from Bozeman should not mean waiting days. 24/7 monitoring catches most issues before staff notice, and remote sessions handle the rest of the routine work.
Phone systems from a company that started in voice
Granite Tech began as Montana Phone in 2003, and voice is still the center of what we do. For a Livingston office, the phone system has to handle summer weeks when Yellowstone traffic on US-89 pushes call volume up, staff who split their day between town and a job site, and a front desk that cannot afford to miss the one call that matters.
UNIFI360 cloud phones
Every user gets one business number that rings on a desk phone, a laptop, or a cell app, with call routing and voicemail to email. Seasonal staff are added and removed without buying new hardware.
Business phone systemsCompany texting and team chat
Customers can text your business number, and staff can message each other in the same app they take calls in. That keeps conversations off personal cell phones and on the company record.
How UCaaS worksCall tracking and recording
See when calls come in, how long callers wait, and which ones go unanswered. Recording helps with training and with settling a disputed order or appointment.
Video conferencing and call routing
Meet with staff in Big Timber or a partner in Bozeman without the drive, and route calls by time of day, department, or who is on shift.
Support for the PBX you keep
Not ready to replace a working on-site phone system? We keep it running and plan a move to hosted voice when the timing and the budget make sense.
AI call tools
UNIFI360 includes AI Call Recap for call summaries and action items, an AI Assistant for routine call tasks, and an AI Receptionist that answers and routes common questions after hours.
Small town address, same inbox threats
A five-person office on Main Street gets the same fake invoices and password-reset scams as a firm in Denver, and a county department holds records that attackers want. Our cybersecurity services start with what you already have and close the biggest gaps first, with a written plan you can hand to an insurer or a board.
Filtering and sender authentication checks that stop most bad messages before anyone can click.
A second check on Microsoft 365 and remote access, so a stolen password alone gets nowhere.
Protection, encryption, and patching on every laptop and desktop, including the one that goes home at night.
Summer hires get accounts at the start of the season and lose them on their last day, using a standard offboarding checklist.
Short, regular lessons that teach staff to spot the red flags in a message before they act on it.
A regular sit-down on policies, inventories, people, vendors, and next year’s plan, in writing.
Wiring older buildings, backing up remote sites
Downtown Livingston is mostly older brick and masonry storefronts, and they were not built with network closets in mind. Thick masonry walls, older ceilings, and cable abandoned by past tenants mean a cabling job here starts with a walk-through and a pathway plan, not a box of Cat6 and a drill. Our structured cabling crew runs voice, data, and fiber, labels and tests every run, and installs business security cameras and door access control on the same network.
Out of town, carrier choices thin out quickly, and one fiber cut or storm can leave an office offline for the day. We source dedicated internet access where it is available, pair it with wireless carrier internet as a low-cost backup, and combine multiple carriers through one firewall or SD-WAN so the office stays connected when one line goes down.
What the county and city network work covered
The problems were familiar ones for local government: outdated cabling, limited redundancy at remote facilities, and network management that varied from site to site, which put emergency response systems at risk.
- CAT6 cabling standardized across facilities
- SD-WAN deployed over the course of a year
- Redundant internet connections at remote offices
- Network equipment upgrades
- Cloud-based phone systems
The result was better connectivity, reliability, and performance across departments, with essential services kept running.
Livingston, Big Timber, and the roads in between
We work from the storefronts along Park Street and Main Street to the offices out by the I-90 interchanges, and north and south of town along US-89. Big Timber is the next stop east on the interstate.
201 Evergreen Dr., Suite A, Bozeman, MT 59715. Livingston and Big Timber clients are supported by this team, Monday to Friday, 8:00 AM to 5:00 PM.
406-505-5061Downtown storefronts and professional offices, county and city buildings, and businesses along the interstate.
Small businesses, schools, healthcare facilities, and local government offices east on I-90.
Businesses and public facilities outside town, where redundant internet and remote monitoring matter most because a site visit takes longer.
Granite Tech also has offices in Missoula and Kalispell and a Helena service area.
Park County has trusted us for two decades
Fire, police, the sheriff’s office, 911, and public works all run on the network and phones we support.
Read the Park County case studyHow a Livingston project gets from call to cutover
The same process runs on every engagement, whether it is a phone swap for a three-person office or a network refresh across county buildings.
Engage and discover
A real person responds within one business day, then a 30 to 45 minute discovery call covers your setup and what is not working.
Engage, DiscoverWritten proposal
You get scope, pricing, and timelines in writing, so you know what changes and what it costs before anything is ordered.
Build, Propose, PlanStaged and tested first
Phones and network gear are staged, checked, tested, and validated before the trip to Livingston, so install day is spent installing.
Stage, Check, Test, ValidateInstall and onboard
We cut over, finish the details, document the setup, and hand you to Customer Care for ongoing support.
Implement, Onboard, Customer CareFrequently asked questions
Livingston is served by our Bozeman office at 201 Evergreen Dr., Suite A, one pass west on I-90. Call 406-505-5061, the company main line that rings the Bozeman team, Monday to Friday from 8:00 AM to 5:00 PM. Technicians come to Livingston for installs and on-site work, and managed IT clients have 24/7 monitoring.
Both, plus cybersecurity and cabling. Managed IT in Livingston includes 24/7 monitoring, patching, backup verification, Microsoft 365 support, and our Extended Business Day service desk. Most clients bundle phones and IT so one team owns the whole setup.
Yes. The same team that covers Livingston supports small businesses, schools, healthcare facilities, and local government offices in Big Timber with managed IT, cloud-based phone systems, video conferencing, and call routing. On-site visits are scheduled from Bozeman, and remote monitoring covers the time in between.
Yes. Granite has worked with Park County and the City of Livingston for more than 20 years, including CAT6 cabling, a year-long SD-WAN deployment, redundant internet at remote offices, network upgrades, and cloud-based phones for departments such as fire, police, the sheriff’s office, 911, and public works.
Managed IT is priced per user, voice per phone or seat, and cabling per project. After a 30 to 45 minute discovery call, you get a written proposal with scope, pricing, and timelines. If you don’t need it, we’ll tell you.
Talk with our team about your Livingston business
Tell us a little about your business and what you need. A Granite Tech team member will follow up within one business day.
- Reply within one business day
- Local technicians who know your area
- One number for IT, phones, and security
Prefer to talk? Call 406-505-5061, Monday to Friday, 8 AM to 5 PM.
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What should your Livingston office fix first?
Request a short call and walk through your phones, network, and security. You will hear what is worth fixing first, what can wait, and what it would cost, with no pressure either way.
Or email CustomerCare@granite.tech