Managed IT, Business Phones, and Cybersecurity in Missoula, MT
Granite Tech is headquartered in Missoula, and the team in our North Avenue office supports local businesses with managed IT services, business phone systems, cybersecurity, and structured cabling. Your account executive and technical account manager both work here, so the people who plan your project are the same people who answer when something needs attention.
Missoula, MT 59801
What each part of your Missoula business gets from us
The front desk, the people at computers, the owner, and whoever handles the building each feel technology problems differently. Pick the team that is struggling most to see what we take off their plate and who in our Missoula office handles it.
UNIFI360 hosted phones route calls by schedule, ring desk phones and cell phones together, and send voicemail to email. The AI Receptionist answers and routes common questions when the front desk is already on a call.
- Call routing, hunt groups, and after-hours rules
- Desk, desktop, and mobile apps on one number
- Call queues and reporting for busy front desks
Workstations are patched and monitored, Microsoft 365 is supported, and backups are verified before anyone needs them. Staff get one number for lockouts, printer trouble, and new-hire setups.
- 24/7 monitoring through Network360 and Server360
- Workstation Management for every staff computer
- Microsoft 365 support and backup verification
Healthy Business security reviews and regular business reviews show what is aging out, what is at risk, and which fixes matter first. Nothing gets recommended that your business does not need.
- Healthy Business security reviews
- Security awareness training for staff
- Technology roadmaps tied to your budget
Moving offices, finishing a build-out, or adding a location means cabling, network gear, phones, and security all have to land on the same day. We scope it as one project so nothing waits on another vendor.
- Voice, data, and fiber optic cabling
- Business security camera systems
- Door access control and keyless entry
Managed IT services in Missoula, run from North Avenue
Our managed IT services are built for Missoula businesses with roughly 15 to 50 users that have outgrown calling whoever is free when a laptop dies or the file server stops responding. Granite Tech becomes your outsourced IT department: we monitor your network, servers, and workstations around the clock, keep them patched, verify your backups, and give your staff a help desk that knows how your office is set up.
Most issues are handled through remote support, so nobody waits on a drive. When a fix needs hands on equipment, on-site visits are coordinated by priority and business impact, and from our office at 1600 North Ave W. the trip to a downtown office off Higgins Avenue or a shop along the Reserve Street corridor is a short one. Managed IT is priced per user, so the cost tracks your headcount instead of surprise invoices.
Monitoring and maintenance for the firewall, switches, servers, and staff computers that keep your office running.
Email, files, and Teams supported, with backup checks so a deleted folder or failed drive becomes a restore instead of a rebuild.
One number for password lockouts, printer trouble, and new-hire setups, answered by people who know your systems.
Scheduled check-ins on what is aging out and what to budget for, so replacements are planned instead of urgent.
Business phone systems in Missoula that follow your staff
Granite Tech began as a phone company, and voice is still where our roots are. Our business phone systems run on UNIFI360, a hosted platform that puts desk phones, a desktop app, and a mobile app on the same business number. A clinic on the Reserve Street side of town, a law office downtown, and a contractor who spends the day on job sites in Lolo can all answer the same main line.
VoIP services for Missoula offices
Hosted VoIP replaces the phone closet. Calls ride your internet connection, your existing numbers port over, and call flows are tested before cutover. For an office leaving an aging on-site system, VoIP phone systems remove the hardware you would otherwise have to repair.
One app for calls, video, and messaging
UCaaS in Missoula suits teams split between the office, home, and the road. Voice, video meetings, and messaging live in one UNIFI360 app, so a hybrid team works the same way whether staff are on North Reserve or working from Frenchtown.
Contact center tools for busy lines
When calls stack up, CCaaS adds call queues, IVR menus, recording, and reporting. It fits clinics booking appointments, dealership service departments, and any office where a missed call is lost revenue.
AI Call Recap writes call summaries with action items, the AI Assistant helps with call handling and follow-ups, and the AI Receptionist answers and routes common questions so your team can stay on the conversation in front of them.
What to ask cybersecurity companies in Missoula before you sign
Clinics, banks and credit unions, law and accounting firms, and dealerships all hold data worth stealing, and most attacks still start with one convincing email. When you compare cybersecurity companies in Missoula, ask who trains your staff, who watches your email and devices, and who will tell you plainly where the gaps are. Our cybersecurity services cover each layer.
Filtering that catches lookalike senders and fake invoices before they reach an inbox.
Training that teaches staff to recognize phishing and report it instead of clicking.
Every laptop and desktop configured to a security baseline and kept current.
Suspicious activity spotted, contained, and cleaned up before it spreads.
Stolen passwords stop at the second factor, and backups give you a way back.
A scheduled look at policies, inventories, and vendors, with fixes ranked by risk.
Healthcare practices get HIPAA-aware IT and patient-call privacy, and financial offices get GLBA-aware support, recorded calls, and secure cabling, because the rules for a clinic are different from the rules for a credit union.
Wiring a Missoula office, clinic, or shop build-out
A new lease or remodel is the cheapest time to get the wiring right. Our structured cabling crew handles voice and data runs, fiber between buildings or floors, business security camera systems, and door access control, scoped per project so you know the cost before the walls close.
Whether the space is an older downtown building or new construction, the walk-through comes first: where the network closet goes, how many drops each room needs, which entrances and parking areas the cameras cover, and which doors get badge access. Because the same company sets up your network and phones, the cabling is planned around the gear that will plug into it on go-live day.
From North Avenue to the towns around Missoula
Our Missoula office covers the city itself, from downtown and the university district out to the Reserve Street corridor, plus the towns along I-90, US-93, and MT-200. South past Lolo, the Bitterroot Valley continues to our Hamilton coverage. See every Granite Tech service area for the rest of Montana.
1600 North Ave W., Suite 108, Missoula, MT 59801. Remote support first, on-site visits coordinated by priority.
406-500-6312Fully managed IT, or backup support for a business that already has its own IT person, plus calls from one app.
Hosted phones that ring the shop and the cell phone, so crews out on the road still catch the call.
Small offices get the same help desk, monitoring, and phone system as a client in town.
Hosted phones for schools, healthcare facilities, and retail, plus employee training and hardware lifecycle reports.
Managed IT and security advice from a partner who handles the whole stack, not one piece of it.
Phone options and advanced call features for businesses, schools, and local government, backed by our service desk.
Cloud phone systems for small businesses with call routing, mobile integration, and video conferencing that scale as the team grows.
A headquarters team that answers the phone
Granite Tech has served more than 1,200 businesses and has been named an MSP501 winner five years running, 2022 through 2026. Our client list includes Missoula Nissan & Hyundai, Clark Fork Valley Hospital in Plains, and Corvallis School District in the Bitterroot. If you don’t need it, we’ll tell you.
Most new conversations with Granite Tech start with Bailey, who learns how your business runs and connects you with the right people on our Missoula team.
Jay partners with Missoula clients on managed IT and voice, with a focus on technical depth and proactive communication. Off the clock, he coaches youth soccer in Missoula.
Meet JaySee how Granite Tech works with a Missoula dealership.
Read the Missoula Nissan & Hyundai case studyCommon questions from Missoula businesses
Our Missoula headquarters is at 1600 North Ave W., Suite 108, Missoula, MT 59801, open Monday to Friday from 8:00 AM to 5:00 PM. Call the Missoula office at 406-500-6312. Managed IT clients are monitored around the clock, and urgent issues can go to our main line at 406-505-5061.
Yes. The Missoula team covers Frenchtown, Lolo, Clinton, Superior, Plains, Thompson Falls, and Arlee for managed IT, phones, cybersecurity, and cabling. Most support is delivered remotely, and on-site visits are scheduled by priority and business impact.
Yes. We plan the cutover to limit disruption, port your existing numbers carefully, and test call flows before going live. Equipment can be staged ahead of time so your office keeps answering calls during the switch to UNIFI360.
Managed IT is priced per user, phone systems per phone or seat, and cabling is scoped per project. After a 30 to 45 minute discovery call, you get a written proposal with scope, pricing, and timelines, so there are no surprises before you sign.
Most issues are resolved through remote support, which is usually the fastest path. When a problem needs hands on equipment, our team coordinates an on-site visit based on priority and how much the issue is affecting your business.
Talk with our team about your Missoula business
Tell us a little about your business and what you need. A Granite Tech team member will follow up within one business day.
- Reply within one business day
- Local technicians who know your area
- One number for IT, phones, and security
Prefer to talk? Call 406-505-5061, Monday to Friday, 8 AM to 5 PM.
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Stop by North Avenue, call, or send a message
Start with a 30 to 45 minute discovery call about your phones, IT, security, or next build-out. If there is a fit, you get a written proposal with scope, pricing, and timelines, followed by a documented onboarding plan.
Or email CustomerCare@granite.tech