Our offices will be closed on Monday, May 27th in observation of the holiday. If you need to submit an emergency ticket, please call us at 406-532-1640. For non-emergency issues or updates, please use our support page (granite.tech/support) to submit a ticket and one of our technicians will reach out once we are back in the office. Thank you.

5 Managed IT Services Myths: Debunked

Aug 30, 2022

We love discussing the benefits of managed IT services for small businesses, but there are still a few myths surrounding these solutions that may be holding you back. In this blog, we’re setting the record straight so that you can experience the many advantages of having a managed IT service provider. Here are five common managed IT services myths – and the truths behind them:

Myth #1: Managed IT Services Are an Unnecessary Expense

When done right, spending money on IT in general – and managed services specifically – is an investment and a force multiplier, not an expense. While it may seem tempting to do it yourself when it comes to technology, making uninformed decisions can lead to mistakes down the line that open the door to data breaches, errors resulting from unpatched software, and other costly consequences. Spending on managed IT services ensures your technology is up-to-date and implemented by experts – ultimately making you more efficient and preventing serious problems.

Myth #2: Managed IT Services Put Your Data at Risk

Just one cyber attack is enough to cost businesses $200,000 on average,1 so it’s understandable that cyber security is a concern when it comes to outsourcing. But rather than exposing your network to costly risks like malware and ransomware, working with the right MSP will actually strengthen your security posture and protect you from these threats.

Myth #3: Managed IT Services Leave You Without Local Support

We’ve encountered many business leaders worried about losing fast, responsive onsite support when outsourcing their IT. Outsourcing to a managed IT services provider doesn’t mean you won’t get locally-based, onsite support when you need it. The right provider will offer both remote and onsite availability to troubleshoot and resolve issues, so you’re always covered no matter the level of support you need.

Myth #4: Small Businesses Don’t Need Managed IT Services

While most early adopters of managed IT were larger corporations, small businesses stand to benefit significantly from outsourcing to a trusted MSP. Managing technology is expensive, with small businesses spending 6.9% of their annual revenue on IT services each year.2 Managed IT services help to streamline your systems, minimize downtime and disruptions, future-proof your network, and more so that you can cut costs and focus on staying competitive in the new world of IT. 

Myth #5: All Managed IT Service Providers Are Created Equal

Different MSPs offer different levels of service, so finding the right provider isn’t as simple as picking one at random. Doing some research is essential for ensuring the provider you outsource to offers comprehensive IT services and responsive support within your budget. But more than price and end results, your MSP should be a partner you can trust to help move your business forward.

Take on the New World of IT With Granite Technology Solutions

Managed IT services help businesses of all sizes grow with holistic, end-to-end solutions that meet the demands of the new world of IT and voice. As a Montana-based managed IT services provider, Granite offers both remote and onsite technicians to meet your unique service requirements. Our solutions are delivered by a local, caring support team. If you’re ready to discover if managed IT services are right for you, contact Granite today.


  1. https://www.hiscox.com/documents/2019-Hiscox-Cyber-Readiness-Report.pdf
  2. https://www.techtarget.com/searchcio/resources/IT-spending-and-budgeting

Flexible solutions and caring
support are one click away.

Contact Us

Bozeman Office
201 Evergreen Dr., Suite A
Bozeman, MT 59715

Missoula Office
3700 S Russell St., Suite 108
Missoula, MT 59803

Kalispell Office
555 Corporate Dr. Suite 206
Kalispell, MT 59901

Helena Office
Brick and Mortor coming soon