Posts by Bailey Elliott

Granite Technology Solutions Earns No. 62 on the 2024 CRN® Fast Growth 150 List

Posted by on Aug 5, 2024 in Managed IT, UCaaS

Granite Technology Solutions, announced today that CRN®, a brand of The Channel Company®, has named Granite to the No. 62 spot on CRN’s 2024 Fast Growth 150 list. With this list, CRN recognizes the fastest-growing and strongest-performing North American technology integrators, solution providers, and IT consultants.  

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How a Local Montana Business Transitioned from Traditional IT Support to Modern Services

Posted by on Jul 26, 2024 in IT Solutions, Managed IT

At Central Asia Institute, Cybersecurity Awareness Training is taken seriously. The team diligently completes their monthly trainings, aiming for the perfect score of 800. These quick yet insightful sessions have significantly improved CAI’s approach to cybersecurity, with content that’s up-to-date with current events and seasonal considerations. While managing these trainings requires effort, the CAI leadership actively promotes and reminds their team to complete their training commitments, which keeps the board happy, and the auditors happy.

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The Future of Customer Contact: What to Expect from CCaaS Companies

Posted by on Jul 8, 2024 in IT Solutions, Managed IT

Cybersecurity posture can be improved with strong, unique passwords.

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What are the Benefits of Using Strong Passwords?

Posted by on May 1, 2024 in IT Solutions, Managed IT

Cybersecurity posture can be improved with strong, unique passwords.

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Contact Center as a Service (CCaaS): A Comprehensive Guide

Posted by on Jan 30, 2024 in CCaaS

Customer experience is crucial for business success. With 60% of consumers reporting they’ve switched brands due to a negative contact center experience,1 implementing an effective customer service solution should be a top priority for companies that want to stay competitive. Contact center as a service (CCaaS) platforms are becoming the go-to choice for delivering exceptional […]

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PBX vs. VoIP: What Are the Differences?

Posted by on Dec 12, 2023 in UCaaS

Choosing a new business phone system is a pivotal yet challenging decision as your business grows. While analog landlines have dominated business communications for decades, modern organizations are increasingly torn between legacy PBX vs. VoIP solutions. Around 31% of businesses now use VoIP systems,1 with the global VoIP services market projected to surpass $278 billion […]

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The Business Leader’s Guide to the Montana Cyber Security Grant Program

Posted by on Jun 30, 2023 in Cyber Security

Cyber attacks are becoming more frequent and complex – especially those targeting small to medium-sized businesses (SMBs). Around 61% of SMBs reported at least one cyber attack last year, but only 14% were prepared to defend themselves.1  It’s critical to invest in services and solutions that improve your company’s cyber security posture before a hacker […]

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How Unified Communications & Collaboration Platforms Support Hybrid Workforces

Posted by on Jun 6, 2023 in UCaaS

With 53% of U.S. employees expecting to work in a hybrid arrangement for the foreseeable future,1 organizations are looking for ways to help teams connect and work from anywhere. Many business leaders have turned to unified communications and collaboration (UC&C) platforms for hybrid workforce support with great success. Nearly half (46%) of all companies that […]

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4 Benefits of Using a Local Provider for Your Cloud-Based Montana Business Phone System

Posted by on Apr 25, 2023 in UCaaS

Effective phone service is critical for any company’s success. However, Montana businesses face a number of voice service challenges, including the need for remote collaboration features for employees. This can make finding the right telephone service for your Montana company difficult. At Granite, we make it our priority to help you find a phone system […]

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A Quick Guide to Choosing a Managed IT Service Provider

Posted by on Sep 26, 2022 in Managed IT

If you’re struggling to keep up with ever-changing technology demands, you’re not alone. Most business leaders don’t have the time, resources, or knowledge needed to make informed decisions on new technologies. It’s even more difficult when you’re expected to juggle multiple responsibilities – just keeping the lights on, let alone growing your business, can be more […]

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