Missoula, Montana
Missoula Nissan & Hyundai, a busy automotive dealership in Montana, partnered with Granite to modernize its technology infrastructure, strengthen cyber security, and streamline daily operations. With increasing technology demands and growing security risks, the dealership needed a dependable IT partner to manage communications, systems, and network protection efficiently.
Through a combination of cloud technology, upgraded hardware, and proactive IT support, Granite helped the dealership reduce downtime, improve communication systems, and enhance overall security while saving both time and operational costs.
Missoula Nissan & Hyundai faced ongoing technology challenges that affected productivity and reliability. Outdated workstations, limited IT support, and an aging phone system created inefficiencies across departments. Frequent technical issues disrupted workflows and made it difficult for staff to maintain consistent communication with customers.
The dealership also had increasing cyber security concerns. Without modern firewall protection and updated security systems, the company’s network was vulnerable to phishing attempts and other threats that could impact financial and customer data. The dealership needed a trusted technology provider to upgrade its systems and provide ongoing support.
Granite implemented a comprehensive technology upgrade to modernize the dealership’s systems and improve reliability. The phone system was transitioned to a cloud based solution, allowing staff to communicate more effectively and remain connected during changing work conditions.
Granite also sourced and installed a new firewall and replaced outdated workstations to improve performance and security. In addition, the dealership received guidance to secure a Montana cyber security grant that helped offset upgrade costs. Granite now provides ongoing management, monitoring, and updates for all IT systems to ensure smooth daily operations.
The project included a cloud based phone system, advanced firewall protection, updated workstations, antivirus and anti phishing software, remote monitoring tools, and secure data backups. A mobile communication solution was also introduced to help staff stay connected and respond to customers more efficiently.
Missoula Nissan & Hyundai now operates with a single reliable provider for phone, IT, and security needs. Updated systems have improved reliability, reduced downtime, and strengthened protection against cyber threats. Granite’s security solution successfully prevented a major email scam, protecting the dealership from potential financial loss.
Improved communication tools and system performance have also enhanced customer responsiveness and overall satisfaction. With modernized technology and dependable support, the dealership can now focus on daily operations and continued growth.
Client Feedback:
“An email scam almost cost our company a lot of money. Thankfully, Granite was able to find and resolve the problem quickly. The Granite team is easy to work with and always quick to fix issues.”
Michelle Jorgensen, Controller, Missoula Nissan & Hyundai