Who We Are: Montana’s Tech Partner Since 2003
Who we are comes down to one idea: a local team that picks up the phone, learns your business, and tells you the truth about your technology. Granite Tech started with business phones in 2003 and has grown into a Montana IT and voice company that delivers managed IT, cybersecurity, and structured cabling to more than 1,200 businesses.
Jayme Branson, Owner / CEO
A modern business technology company with Montana roots
We started Granite Technology Solutions because we care about the people behind the businesses we serve. Running a business is hard, and we have seen firsthand how the right (or wrong) technology can make or break a team’s ability to do its best work.
For more than 22 years we have helped Montana and Mountain West organizations in healthcare, financial services, professional services, automotive, and architecture, engineering and construction stop managing technology chaos and start running healthier businesses. That work now spans managed IT, business phone systems, cybersecurity, and structured cabling from one partner, with one number to call when anything technology-related comes up.
Our managed IT clients are typically businesses with 15 to 50 users near our Missoula, Bozeman, and Kalispell offices. On the voice side we also support larger organizations, often 100 phones or more, across Montana and the Inland Northwest.
From Montana Phone to Granite Tech
Our company grew out of one person’s telecom career and a simple goal: help local businesses communicate better. Scroll through the timeline, or jump straight to a year.
Three decades in telecom
Owner and CEO Jayme Branson built his career in telecommunications alongside companies like Lucent, AT&T, and Telecom National. More than 30 years in the industry gave him the working knowledge of business communication that still shapes how we design and support phone systems today.
Jayme starts Montana Phone
A long-time entrepreneur, Jayme launched Montana Phone to help businesses with their communication systems. Business phones were the whole company at first, and voice is still a core part of what we do: hosted VoIP, unified communications, and contact center systems for teams across the Mountain West.
Montana Phone acquires Falcon Communications
Montana Phone acquired Falcon Communications, a local Toshiba on-premise provider, and began supporting and servicing their clients in the Missoula area.
Montana Phone acquires Granite Technology Solutions
Montana Phone acquired Bozeman-based Granite Technology Solutions and rebranded as Granite Tech. The combined company added managed IT, cybersecurity, and structured cabling to its voice roots, so a client could hand one local partner everything from the phone on the desk to the cable in the wall.
First MSP501 ranking
Granite Tech was named to the MSP501, the technology industry’s ranking of the top managed service providers worldwide. It was the first of five consecutive years on the list.
CRN Fast Growth 150
Granite Technology Solutions earned No. 62 on the 2024 CRN Fast Growth 150 list, the same year it landed its third straight MSP501 ranking.
Granite acquires Totalcom Technologies
Granite acquired Totalcom Technologies, Inc. of Kalispell, Montana, a local family owned and operated Avaya on-premise provider. Totalcom’s owner, Justin White, is now one of Granite’s Technical Account Managers.
Fifth straight MSP501
Granite Tech has now been named to the MSP501 every year from 2022 through 2026. Five years running puts us in rare company among managed service providers and reflects the quality of service Montana businesses rely on every day.
Four Montana locations, and counting
We work from Missoula, our headquarters, along with Bozeman and Kalispell, plus a Helena service area served by our Helena line, 406-518-0673. A Spokane location serves voice customers across the Inland Northwest. More than 1,200 businesses have trusted us with their technology.
Owner / CEOMeet Jayme Branson, owner and CEO
A long-time entrepreneur at heart, Jayme started Montana Phone in 2003 with the goal of sharing his passion for helping customers with business communication. In 2021, Montana Phone acquired Bozeman-based Granite Technology Solutions. Since then the company has rebranded as Granite Tech and grown to four office locations across Montana, and counting.
Jayme thrives when he can support and serve small and medium-sized businesses throughout his beloved Montana and the surrounding states. With over 30 years of experience working alongside companies like Lucent, AT&T, and Telecom National, he brings deep telecom knowledge to every customer relationship, and it shows up in how Granite Tech handles every engagement.
His gracious spirit and patient nature make everyone he meets feel like family. When he manages to find spare time, Jayme can be found fishing, hunting, or hanging out with his continuously growing family.
Technology that works quietly in the background
The world has changed fast. Your employees work from everywhere, your customers expect more than ever, and keeping up with technology while managing everything else on your plate can feel relentless. Outdated systems, too many vendors, security concerns that did not exist five years ago: we hear these frustrations every day, and solving them is exactly what we are built for.
Business technology, to us, comes down to peace of mind. A team that listens first, learns your business, and then builds what actually fits, so the systems stay up and the people using them can get on with their work.
A healthy business is one where your technology works quietly in the background, your team has what it needs to do its best work, and you are free to focus on your customers and your growth. Our Healthy Business framework puts that on a schedule: policies, inventories, vendor security, and roadmaps get reviewed so nothing important depends on someone remembering.
Three promises behind every engagement
These are the standards our account executives and technicians hold themselves to, whether the job is one desk phone or a network that spans several offices.
Local, personal support
We listen first. We learn your business. Then we build what actually fits. Real Montana technicians who know your network and your team, and who can come on site instead of reading from a script over the phone.
We look out for your best interests
We act as a consultative advisor, not a salesperson. Our job is to recommend what fits your business, not what pads the bill.
Full-service technology
One partner for managed IT, business phone systems, cybersecurity, and structured cabling, including security cameras and door access. One number to call when anything technology-related comes up, and no finger-pointing between vendors.
Meet the people you will work with
We invest in our employees so they have the knowledge, experience, skill, and training to deliver the best possible care to our clients. Account executives help you plan and scope new work, and technical account managers look after the technical side of your account.
Most first conversations with Granite Tech start with a quick message through our contact form.
View profileLeads business development for Granite Tech.
View profileTechnical account management for clients in Missoula.
View profileTechnical account management for Granite Tech clients.
View profileFlathead Valley. Former President of Totalcom.
View profileBrings a background in healthcare IT to client accounts.
View profileWe invest in our people. Ready to join our team?
Start Your Career With GraniteTen steps from first call to customer care
Every new engagement follows the same path, so nothing depends on someone remembering. A real Granite Tech team member gets back to you within one business day. A 30 to 45 minute discovery call covers your current setup, your pain points, and your goals. Then you receive a written proposal with scope, pricing, and timelines, followed by documented onboarding.
No high-pressure sales calls, and no contracts signed on the first meeting.
- 01Engage
- 02Discover
- 03Build
- 04Propose
- 05Plan
- 06Stage, Check, Test, Validate
- 07Implement
- 08Finishing Touches
- 09Onboard
- 10Customer Care
What it is like to work with our team
Talk with the team behind Granite Tech
Request a discovery call. We will learn how your business runs today, answer your questions straight, and tell you honestly whether we are a fit. If we are, a written proposal follows.
Or email CustomerCare@granite.tech