Modern communication and collaboration features. Because connectivity matters.
Spokane businesses trust Granite Technology Solutions to deliver reliable voice services that keep pace with the region’s growing economy. Our UNIFI360 platform serves companies across Eastern Washington, providing the advanced communication tools needed to compete in today’s market. From downtown offices to suburban business parks, we understand the unique connectivity challenges Spokane organizations face and offer solutions that ensure your team stays connected with customers and colleagues.
With features like AI Call Recap, Advanced Call Routing, and our Teams Embedded App, Spokane businesses gain the competitive edge they need. Our local expertise means faster response times and personalized support that understands your market dynamics.
Complete Voice Service Features:
• AI Call Recap and intelligent call analysis
• Advanced Call Routing with smart distribution
• Detailed Call Reporting and analytics
• Desktop and Mobile Apps for anywhere access
• Teams Embedded App for Microsoft integration
• Auto Attendants with customizable greetings
• Audio & Video Conferencing capabilities
• Voicemail with email transcriptions
• Chat & MMS Messaging
• Call Recording and compliance features
• Spam Call Blocker protection
• Screen Share and File Share functionality
• Hunt Groups for efficient call distribution
• Call Park, Transfer, and 3-Way Calling
• Presence Indicators and Busy Lamp Field
• WebFax integration
• Custom Hold Music & Greetings
• Direct Inbound Dialing with unique extensions
• Multi-site connectivity solutions
Let’s get started with the voice solutions your business needs – backed by the responsive support you should expect from a Montana-based technology provider.
All-in-one hosted VoIP services that allow for both remote and in-office functionality
Easily message customers through our built-in MMS messaging platform
Advanced hunt groups and presence functions promote custom programming, call queues, and call management.