Posted by Bailey Elliott on May 1, 2024 in Managed IT, IT Solutions
Cybersecurity posture can be improved with strong, unique passwords.
Continue Reading »Posted by Bailey Elliott on Jan 30, 2024 in CCaaS
Customer experience is crucial for business success. With 60% of consumers reporting they’ve switched brands due to a negative contact center experience,1 implementing an effective customer service solution should be a top priority for companies that want to stay competitive. Contact center as a service (CCaaS) platforms are becoming the go-to choice for delivering exceptional […]
Continue Reading »Posted by Bailey Elliott on Dec 12, 2023 in UCaaS
Choosing a new business phone system is a pivotal yet challenging decision as your business grows. While analog landlines have dominated business communications for decades, modern organizations are increasingly torn between legacy PBX vs. VoIP solutions. Around 31% of businesses now use VoIP systems,1 with the global VoIP services market projected to surpass $278 billion […]
Continue Reading »Posted by Bailey Elliott on Jun 30, 2023 in Cyber Security
Cyber attacks are becoming more frequent and complex – especially those targeting small to medium-sized businesses (SMBs). Around 61% of SMBs reported at least one cyber attack last year, but only 14% were prepared to defend themselves.1 It’s critical to invest in services and solutions that improve your company’s cyber security posture before a hacker […]
Continue Reading »Posted by Bailey Elliott on Jun 6, 2023 in UCaaS
With 53% of U.S. employees expecting to work in a hybrid arrangement for the foreseeable future,1 organizations are looking for ways to help teams connect and work from anywhere. Many business leaders have turned to unified communications and collaboration (UC&C) platforms for hybrid workforce support with great success. Nearly half (46%) of all companies that […]
Continue Reading »Posted by Bailey Elliott on Apr 25, 2023 in UCaaS
Effective phone service is critical for any company’s success. However, Montana businesses face a number of voice service challenges, including the need for remote collaboration features for employees. This can make finding the right telephone service for your Montana company difficult. At Granite, we make it our priority to help you find a phone system […]
Continue Reading »Posted by Bailey Elliott on Sep 26, 2022 in Managed IT
If you’re struggling to keep up with ever-changing technology demands, you’re not alone. Most business leaders don’t have the time, resources, or knowledge needed to make informed decisions on new technologies. It’s even more difficult when you’re expected to juggle multiple responsibilities – just keeping the lights on, let alone growing your business, can be more […]
Continue Reading »Posted by Bailey Elliott on Aug 30, 2022 in Managed IT
We love discussing the benefits of managed IT services for small businesses, but there are still a few myths surrounding these solutions that may be holding you back. In this blog, we’re setting the record straight so that you can experience the many advantages of having a managed IT service provider. Here are five common […]
Continue Reading »Posted by Bailey Elliott on Aug 30, 2022 in Cyber Security
While there’s nothing quick about protecting your company from cyber security threats, ensuring your employees are empowered to identify and prevent attacks doesn’t have to be a challenge. Studies show that 95% of data breaches result from human error,1 so keeping your team up to date and aware of cyber threats with regularly-scheduled security awareness […]
Continue Reading »Posted by Bailey Elliott on Aug 30, 2022 in Managed IT
Navigate through our checklist to see if your organization could benefit from Granite’s managed IT services and technology solutions that simplify your work while providing additional bandwidth so you can have more time to do what you do best – take care of your customers.
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